Sim-Centric from Cellpak is a multi-channel inventory and web-order fulfilment system. The software is designed for use by MNO’s and MVNO’s and can be quickly and easily integrated into an e-commerce website.

Sim-centric supports both dedicated order mailboxes and telephone managed order services to automate the fulfilment of SIM orders. The fulfilment team at Cellpak are able to process both wholesale and retail customer orders via SIM-centric, with all dispatch information loaded into a secure customer portal. This allows you to view your customer orders in real time and also allows customers to easily track their own order progress. APIs are available for integration to your CRM, OSS/BSS for complete visibility and control or we can provide fully encrypted CSV files.

We guarantee an unbeatable response time for new orders, with a 99.9% service uptime and can handle bespoke requirements such as pairing or collating with printed materials. We have designed SIM-centric and our fulfilment services to be as cost efficient as possible. We charge a onetime set up cost and then pick, pack and dispatch SIMs on a pre-agreed rate per SIM.

We pride ourselves on offering a complete end to end fulfilment solution, SIM-centric offers a secure, cost effective e-commerce fulfilment solution with instant visibility and control.